BrokenAIClaude
Anthropic
- Founded
- 2021
- HQ
- San Francisco, CA
AI safety company founded by ex-OpenAI researchers Dario and Daniela Amodei. Builds the Claude family of large language models with a focus on steerability, interpretability, and reducing harmful outputs.
Products
Claude (Opus · Sonnet · Haiku) · Claude.ai · Claude Code · Anthropic API
Reliability — last 60d
Composite score
24.2/100
uptime · freq · sev · mttr
Uptime
90.37%
severity- and component-weighted
Incidents
102
top type: elevated errors
Median MTTR
1h 26m
bad day: 7h 30m
What's breaking (last 60d)
Components ranked by incident count. Click a row for the incident list. Down-time is attributed proportionally for multi-component incidents.
| Component | Incidents | Down (attr.) | Median MTTR | Last |
|---|---|---|---|---|
claude.ai | 51 | 43h 19m | 1h 10m | 1d ago |
Unspecified | 44 | 403h 60m | 1h 26m | 8d ago |
Claude Code | 37 | 25h 50m | 1h 27m | 1d ago |
Claude API (api.anthropic.com) | 30 | 14h 53m | 1h 18m | 1d ago |
platform.claude.com (formerly console.anthropic.com) | 28 | 14h 53m | 1h 29m | 1d ago |
Claude Cowork | 14 | 5h 36m | 56m | 1d ago |
Claude for Government | 6 | 3h 36m | 1h 12m | 1d ago |
Type of failure
Categorised from the public incident headlines (outage / latency / auth / etc.). Click a category to drill in.
When it breaks
Incident starts by weekday × hour, UTC. Hover a cell for incident detail.
S
4
M
15
T
17
W
23
T
15
F
15
S
8
0006121823
Hour of day · UTC
Anthropic — incidents by day (last 60d)
MinorMajorCritical
Total 95 incidents
1d incident-free streak
Worst incidents
Ranked by severity-weighted duration (impact × wall-clock).
- #1Claude Desktop app unresponsivemajor41d agoduration: 46h 55mtype: Other
- #2Intermittent errors in skills-related functionalityminor60d agoduration: 159h 36mtype: Other
- #3Outage in Usage Reportingmajor46d agoduration: 15h 43mtype: Outage
- #4Elevated connection reset errors in Coworkminor24d agoduration: 48h 32mtype: Elevated errors
Score breakdown
Uptime50%
3.7
Frequency20%
56.7
Severity20%
5.1
MTTR10%
99.3
SLA compliance
How often does this provider clear their stated availability target?
Anthropic Commercial Terms · 99.90% · source ↗
Met SLA in 0 of 13 weeks (0%)✗ last 60d90.37%-9.53%
Incident history
showing 6 of 200 · 4 of 105 days
Fri, Apr 172026-04-171 incident
Thu, Apr 162026-04-163 incidents
Wed, Apr 152026-04-151 incident
Tue, Apr 142026-04-141 incident