OpenAI

Founded: 2015
HQ: San Francisco, CA

AI research and deployment company behind ChatGPT and the GPT family of models. Originally a non-profit; restructured into a capped-profit company in 2019. Mission framed as building AGI that benefits all of humanity.

openai.com ↗status.openai.com ↗

Products

ChatGPT · GPT models · Sora · DALL·E · Codex · Whisper · OpenAI API

Reliability — last 14d

Composite score

77.2/100

uptime · freq · sev · mttr

Uptime

97.10%

severity- and component-weighted

Incidents

top type: degraded

Median MTTR

32m

bad day: 2h 25m

What's breaking (last 14d)

Components ranked by incident count. Click a row for the incident list. Down-time is attributed proportionally for multi-component incidents.

Component	Incidents	Down (attr.)	Median MTTR	Last
Unspecified	6	41h 6m	1h 3m	5d ago
Responses	2	2h 13m	1h 6m	2d ago
Login	2	31m	15m	9d ago
FedRAMP	1	22m	22m	3d ago

Type of failure

Categorised from the public incident headlines (outage / latency / auth / etc.). Click a category to drill in.

When it breaks

Incident starts by weekday × hour, UTC. Hover a cell for incident detail.

0006121823

Hour of day · UTC

OpenAI — incidents by day (last 14d)

MinorMajorCritical

Total 9 incidents

2d incident-free streak

Worst incidents

Ranked by severity-weighted duration (impact × wall-clock). Click any incident for the full update timeline.

Score breakdown

Uptime50%

71.1

Frequency20%

85.5

Severity20%

73.0

MTTR10%

99.7

SLA compliance

How often does this provider clear their stated availability target?

OpenAI Business Terms · 99.90% · source ↗

Met SLA in 2 of 13 weeks (15%)

✗ last 14d97.11%-2.79%

Incident history

showing 4 of 80 · 4 of 49 days

Thu, Apr 162026-04-161 incident

Wed, Apr 152026-04-151 incident

Tue, Apr 142026-04-141 incident

Sun, Apr 122026-04-121 incident